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FoodSpot Help Center
Troubleshooting
Troubleshooting
Solve the most common issues
Reader Disabled / Chiller Locked
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My Products Are Not Scanning
Fridge Not Recognizing Products
Customers Are Being Overcharged or Undercharged
Microstore Lights Went Out
My Fridge Temperature is Fluctuating (This is NORMAL!)
Water Trickling Inside The Microstore
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Connectivity
My Microstore Went Offline
What To Do When You Receive Offline Notifications
Checking if Your Fridge is Online
Replacing the Router
Replace the SIM Card
Connecting Your Microstore to Your Network with Ethernet
Connecting Your Microstore to WiFi
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Payments
Not Accepting Payments (Cantaloupe)
Checking the Connection Between the Cantaloupe Telemeter and Card Reader (Cantaloupe)
Cantaloupe Connection Test
Replacing Your Cantaloupe Telemeter
