Every product you sell out of your fridge needs to have an RFID (Radio Frequency Identification) sticker attached to it. Every sticker is embedded with a unique 24-digit Electronic Product Code (EPC) used to track product details on your Dashboard. When your products are stocked in your fridge, these RFID stickers are read by a sensor mounted to the bottom of the shelf above it.
Only use structured packaging, like boxes or clamshells for your food products. Flimsy packaging like plastic wrap decreases the readability of your stickers. Liquids, dense products, metal, and other radio wave signals can also interfere with RFID signals, so it is crucial to follow best stickering practices to optimize readability across product types.
The video tutorial below guides you through the basics of applying stickers to your products. NOTE: the stickers in the video may not look identical to the ones you have, but the principles are the same.
NOTE: It typically takes operators a couple of weeks to refine their stickering practices to get 100% accurate reads every time.
Best Practices
Select the appropriate sticker type:
COLD All Purpose
| METAL Metal Packaging
| HOT Microwave Safe
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2. Use sturdy packaging to house your products, like a box or clamshell, and avoid using flimsy bags or plastic wrap.
3. Place the sticker high on the package so it can be picked up by the sensor above it. There should be about 4 inches of space between the sticker and the bottom or the shelf above it:
4. Position the product so the bottom of the shelf above it has a direct “line of sight” to the sticker:
More Tips:
Alternate Alternate sticker placement on smaller items to give each antenna ample space to be differentiated:
 | Leave a Gap Liquids and dense foods like potato salad, for example, are water-based. Water interferes with radio signals. Place the sticker where there is an air gap between the packaging and the product.
| Stand Up Standing items up will help with sensing.
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